A Book Apart

Erika Hall Conversational Design

Get to know the human interface and learn why conversation is the best model for creating more human-centered design.
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How do we make digital systems feel less robotic and more real? Whether you work with interface or visual design, front-end technology, or content design, learn why conversation is the best model for creating device-independent, human-centered systems. Research and information design expert Erika Hall explains what makes an interaction truly conversational and how to get more comfortable using language in design. From understanding the human interface, to effectively using the power of personality, to getting it all done, you’ll find out how the art of communication can elevate technology.

Contents

  1. The Human Interface
  2. Principles of Conversational Design
  3. The Principles in Practice
  4. The Power of Personality
  5. Getting it Done

Recommended with…

Just Enough Research

Get more comfortable using language in design and level up every project with just enough research.

Buy both and save up to 15%

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    $43.20 + shipping
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    ?

    Supports Kindle, iBooks, Nook and most other readers and devices.

    $25.20
  • Paperbacks & ebooks

    $64.60 + shipping

What People Are Saying

  • This book cuts through the fluff and buzzwords to get straight to the point. Take Erika’s succinct lessons to heart and you’ll be a better designer, writer, and technologist.

  • Building trust through conversational interfaces is likely one of the most important skills today’s digital specialists can have. Success depends on laser-focused, audience-facing word choice, and expert Erika Hall shows you how it’s done. Conversational Design is an absolute must-read for designers, developers, and content strategists alike.

  • If you create digital products, Erika has a lot to teach you about integrating content, structure, and tone into a single, compelling experience. Good aesthetics may attract our attention, but it’s great conversation that makes us fall in love!

About the Author

Erika Hall has been a design consultant since the late twentieth century. She is the cofounder of Mule Design Studio and specializes in helping clients ask the hard questions and work better together to find the answers. Erika speaks and writes about topics that challenge the conventional wisdom of the field to encourage designers to think more deeply about the implications of their work. Her other book is Just Enough Research. She can be found far too often on Twitter as @mulegirl and cohosts the podcast Voice of Design. Erika likes dogs and bicycles.

Additional Info

  • ISBN: 978-1-937557-67-6
  • Paperback: 130 pages
  • Published: Mar 6, 2018

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